Frequently Asked Questions

Everything you need to know about our celestial beauty products.

Are Starrily products cruelty-free and vegan?

Yes, we are proud to be 100% cruelty-free and vegan. We do not test on animals, nor do we use any animal-derived ingredients in our formulas.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the United States. International shipping times vary by location, usually ranging from 7-21 business days.

What is your return policy?

We offer a 30-day return policy for unused and unopened products. Due to the nature of cosmetic items, we cannot accept returns on products that have been opened or used for hygiene reasons.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping rates and delivery times are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How can I track my package?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.