Returns & Exchanges

At Starrily, we want you to be completely satisfied with your purchase of our premium nail lacquers and beauty products. If you are not happy with your order, we offer a 30-day window for returns and exchanges on unused items.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare Your Package

  Ensure the products are in their original packaging and securely wrapped to prevent breakage during transit.

• 3.
  Ship the Items

  Affix the provided shipping label or use a tracked carrier of your choice to send the package back to our fulfillment center.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.